ProtonVPN has always worked perfectly fine on my mobile phone (iOS), no issues connecting.This happened on two out of my three devices I use with proton on:

!Solved (solution: switching protocols, try every protocol available, don't just test 1 and give up! Make sure you change the protocol in your profiles too, setting in the settings menu will not override them.)īasically, when I click connect, it takes a few seconds to react, then another 20-40s to connect, and then works like a charm. Here's also a document covering the FAQs about ProtonVPN. Threats, harassment, racist or sexist speech and slurs of any kind will not be tolerated.Įxceptions include privacy specific laws that can impact Proton’s products or posts on the official blog. Also, make sure to check all posts tagged with the appropriate Customer Support flair to see whether your question has already been answered. We prioritize responses to paid users and will respond within 24-48h. While our community would be happy to share their troubleshooting advice and experience, we suggest you contact our official support team if you are facing specific technical issues. Note that Reddit is not an official customer support forum.

Note that content violating the guidelines is subject to removal. Here’s a guide to using the correct post flair. Please make sure all comments and posts adhere to our content guidelines. u/ProtonVPN and /u/ProtonVPN-support are authentic handles used by the ProtonMail team. We are based in Switzerland and we keep no logs of your online activity You can use ProtonVPN to protect your online data, increase your online privacy and anonymize your surfing. Our encrypted tools empower users in over 150 countries to reclaim their freedom of expression and online privacy. It is brought to you by the team of scientists from CERN and MIT that developed ProtonMail - the world’s largest encrypted email service used by millions worldwide, including journalists, activists and everyday people who are concerned about their privacy. ProtonVPN is a highly secure and encrypted virtual private network (VPN). ProtonVPN - Providing Secure Internet Anywhere

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